# Docs AI Sync

- [Welcome to Ai sync](https://docs-old.aisync.link/index.md): The all-in-one communication platform that transforms how businesses connect, convert, and scale. From AI-powered voice agents to intelligent automation workflows, discover how Ai sync eliminates communication silos and accelerates your growth.
- [Demo](https://docs-old.aisync.link/demo.md): Schedule a personalized demo session with our team to see how AI Sync can transform your business.
- [MCP](https://docs-old.aisync.link/connect-mcp.md)
- [MCP](https://docs-old.aisync.link/connect-mcp.md)
- [Use Your ChatGPT Plan with AI Sync](https://docs-old.aisync.link/agents/use-your-chatgpt-plan.md): Connect Codex, signed in with your own ChatGPT plan, to your AI Sync account and build agents, prompts and workflows by asking.
- [Connect Your Agent to These Docs](https://docs-old.aisync.link/agents/docs-mcp.md): Point any AI assistant at the AI Sync documentation so it answers from the real docs instead of guessing.
- [Ask Your Agent About Your Numbers](https://docs-old.aisync.link/agents/asking-about-your-data.md): Questions that work, questions that do not, and how to tell whether the answer you got can be trusted.
- [Run Your Dialer by Chat](https://docs-old.aisync.link/agents/running-your-dialer.md): Make real changes through your AI assistant: lists, numbers, campaigns, dispositions. What to confirm before you let it act.
- [Texting & Inbox with Your AI Assistant](https://docs-old.aisync.link/agents/texting-and-inbox.md): Have Claude, ChatGPT or Codex check your texting setup, give every rep a line, and work through replies, safely.
- [Go Live Overview](https://docs-old.aisync.link/go-live/overview.md): Everything needed to take a client from signup to a working call centre, in the order it should be done.
- [Take a Client Live](https://docs-old.aisync.link/go-live/client-onboarding.md): The complete path from a new company to reps making calls, in order, with the check that proves each step worked.
- [Dispositions & Pipeline Mapping](https://docs-old.aisync.link/go-live/dispositions-and-pipeline.md): How call outcomes move leads through stages, why new dispositions do not move anything, and what to do about it.
- [Inbound Calls & Texting](https://docs-old.aisync.link/go-live/inbound-and-texting.md): Route incoming calls to a rep, an AI agent, or both, and set up SMS so replies reach the right person.
- [Rep Guide](https://docs-old.aisync.link/go-live/rep-guide.md): One page for the people on the phones. Read it before your first shift.
- [Troubleshooting](https://docs-old.aisync.link/go-live/troubleshooting.md): What a customer reports, what is actually happening, and what to do about it.
- [What's New](https://docs-old.aisync.link/go-live/changelog.md): Changes reps and clients will notice, newest first.
- [Dialer Performance](https://docs-old.aisync.link/dashboard/dialer-performance.md): Your calling numbers in one screen: what each tile means, which panels drive decisions, and how to filter, sort, and export.
- [Analytics](https://docs-old.aisync.link/dashboard/analytics.md): Comprehensive analytics dashboard for AI calls, dialer performance, and SMS metrics
- [How Calls Actually Work](https://docs-old.aisync.link/dialer/how-calls-work.md): The full path a call takes, what each outcome means, and which numbers you can trust. Read this before you read any report.
- [Predictive Dialer](https://docs-old.aisync.link/dialer/predictive-dialer.md): Create and manage outbound voice campaigns for AI agents and for live human reps.
- [Power Dialer](https://docs-old.aisync.link/dialer/power-dialer.md): Dial a power list with your own lines, reset a list daily, and find any call in Call history: transcripts, sentiment, search and CSV export.
- [Predictive Pacing](https://docs-old.aisync.link/dialer/predictive-pacing.md): How the engine decides how many lines to dial, the safety limits it will not cross, and how to turn it on without risking your numbers.
- [iPhone & Carrier Screening](https://docs-old.aisync.link/dialer/iphone-screening.md): What call screening is, why it is not voicemail, how AI Sync detects it, and what to record so screened leads still convert.
- [Missed-Answer Message](https://docs-old.aisync.link/dialer/missed-answer-message.md): What a person hears when they pick up and every rep is busy, how to write your own, and what the law requires.
- [Automations](https://docs-old.aisync.link/dialer/automations.md): Decide what happens after each disposition: a text after a voicemail, a nurture sequence after no answer, a confirmation after an appointment.
- [Inbox](https://docs-old.aisync.link/dialer/inbox.md): Texts, emails and calls with recordings and transcripts, one row per contact, without leaving the dialer.
- [Texting Lines & Reply Routing](https://docs-old.aisync.link/dialer/texting-lines.md): Which number every text goes out from, and which rep gets the reply. Set it up once, test it in two minutes.
- [GoHighLevel Two-Way Sync](https://docs-old.aisync.link/dialer/gohighlevel-sync.md): Texts and calls stay in step between AI Sync and GoHighLevel, whichever side you work from. Connect once, test it in five minutes.
- [Connect Beam](https://docs-old.aisync.link/dialer/beam.md): Text leads from your Beam numbers in the dialer, the Inbox and automations. Connect in three clicks, then test in two minutes.
- [Caller ID & Number Health](https://docs-old.aisync.link/dialer/caller-id-and-numbers.md): How the number you dial from is chosen, why it decides your answer rate, and how many numbers a floor actually needs.
- [Incoming Call Routing](https://docs-old.aisync.link/dialer/incoming-call-routing.md): Who answers when a lead calls one of your numbers, where callbacks ring, and how to send calls to an AI agent.
- [Transfer Lines (live transfer to your team)](https://docs-old.aisync.link/dialer/transfer-lines.md): Send a live caller to your team. AI Sync rings your reps in waves, tells them who is calling, and connects the first one to press 1.
- [AI Texting (AI text agents)](https://docs-old.aisync.link/dialer/ai-texting.md): An AI that texts your leads back in seconds, answers questions from your own knowledge, books them on your real calendar and hands off to your team when a person is needed.
- [AI Memory](https://docs-old.aisync.link/dialer/ai-memory.md): One profile of each person from every text, email and call. Your AI text agent, your AI voice agents and your team all read it, so every channel is on the same page.
- [Do Not Contact, STOP and START replies](https://docs-old.aisync.link/dialer/do-not-contact.md): Stop calls, texts or email to one lead. What happens when a lead texts STOP or START, and how to text them again.
- [AI Calling Hours and Call Requests](https://docs-old.aisync.link/dialer/ai-calling-hours.md): AI calls follow do-not-call and the lead's calling hours. How to call a lead right away when they ask for a call.
- [Outbound Call Routing](https://docs-old.aisync.link/dialer/outbound-call-routing.md): Configure Local Presence, voicemail templates, and iPhone screening templates for outbound dialing.
- [AI Dashboard](https://docs-old.aisync.link/ai/dashboard.md)
- [Listing](https://docs-old.aisync.link/ai/agents/listing.md)
- [General](https://docs-old.aisync.link/ai/manage-agent/general.md)
- [Voice & Language](https://docs-old.aisync.link/ai/manage-agent/voice-languages.md)
- [Call Handling](https://docs-old.aisync.link/ai/manage-agent/call-handling.md)
- [Dialing Compliance](https://docs-old.aisync.link/ai/manage-agent/compliance.md)
- [Intelligence](https://docs-old.aisync.link/ai/manage-agent/intelligence.md): User guide for Knowledge Base, conversation sliders, pronunciation dictionary, reminders, AutoRizz, Smooth Talk, and boosted keywords.
- [Integration](https://docs-old.aisync.link/ai/manage-agent/integration.md): Set up GoHighLevel (GHL) integration to automatically sync call data, recordings, and outcomes with your CRM.
- [Advanced](https://docs-old.aisync.link/ai/manage-agent/advanced.md)
- [Test Call](https://docs-old.aisync.link/ai/agents/test-call.md): Test AI agent performance with quick call functionality
- [Endpoint](https://docs-old.aisync.link/ai/agents/endpoint.md): Use an agent’s unique call URL for outbound dials or inbound SIP connections from your website, form, or CRM.
- [AI Widget Configure](https://docs-old.aisync.link/ai/agents/ai-widget-configure.md): Configure and customize the AI call widget for seamless website integration with personalized branding and functionality
- [Duplicate](https://docs-old.aisync.link/ai/agents/duplicate.md): Duplicate existing AI agents to quickly create new agents with similar configurations, saving time and ensuring consistency across your agent setup
- [Phone Numbers](https://docs-old.aisync.link/ai/phone-numbers.md)
- [Purchase  Number](https://docs-old.aisync.link/ai/purchase-number.md)
- [AI Call History](https://docs-old.aisync.link/ai/call-history.md)
- [Conversations](https://docs-old.aisync.link/conversation/conversations.md)
- [Messages](https://docs-old.aisync.link/messages/messages.md)
- [Phone Numbers](https://docs-old.aisync.link/phone-numbers/phone-numbers.md)
- [Stripe Setup](https://docs-old.aisync.link/business-management/stripe-setup.md)
- [Reselling Setup](https://docs-old.aisync.link/business-management/reselling-setup.md)
- [ Companies](https://docs-old.aisync.link/business-management/companies.md): Transform your business operations with our comprehensive Companies module - your all-in-one solution for managing client relationships and business partnerships. This powerful platform empowers administrators to effortlessly oversee company onboarding, profile management, real-time monitoring, and…
- [Dashboard](https://docs-old.aisync.link/ai-call-monitoring/dashboard.md): Monitor, analyze, and optimize your call center operations with real-time AI-powered dashboards and performance insights.
- [AI Call History](https://docs-old.aisync.link/ai-call-monitoring/history.md): View, filter, search, and analyze all your AI phone call records with detailed information, transcripts, and conversation analysis.
- [Spam Protected Numbers](https://docs-old.aisync.link/spam-protection/numbers.md): User guide for monitoring number spam status, flag sensitivity, and protected number actions.
- [Users](https://docs-old.aisync.link/user-management/users.md)
- [Roles](https://docs-old.aisync.link/user-management/roles.md): User guide for creating roles, assigning permissions, and connecting roles to users.
- [Teams](https://docs-old.aisync.link/user-management/teams.md)
- [Disposition](https://docs-old.aisync.link/manage/disposition.md): User guide for creating, managing, and using call dispositions with defaults, statuses, colors, and role access.
- [SMS Templates](https://docs-old.aisync.link/manage/sms-template.md): User guide for creating, editing, searching, and managing reusable SMS templates.
- [Voice Templates](https://docs-old.aisync.link/manage/voice-template.md): User guide for creating, editing, and managing reusable voice templates using TTS, audio upload, or microphone recording.
- [Voice Campaigns](https://docs-old.aisync.link/manage/voice-campaign.md)
- [Phone Numbers](https://docs-old.aisync.link/manage/ai-sync-numbers.md)
- [Setup Contact Fields](https://docs-old.aisync.link/manage/setup-contact-fields.md)
- [PowerLists](https://docs-old.aisync.link/manage/powerlists.md): User guide for creating, configuring, uploading, and managing PowerLists.
- [PowerList Notes](https://docs-old.aisync.link/manage/powerlist-notes.md)
- [Contacts](https://docs-old.aisync.link/manage/contacts.md)
- [Import Contacts](https://docs-old.aisync.link/manage/import-contacts.md)
- [Bulk Actions](https://docs-old.aisync.link/manage/bulk-actions.md)
- [Contact Tags](https://docs-old.aisync.link/manage/tags/contact-tags.md): User guide for creating, editing, and deleting contact tags with role-based visibility.
- [PowerList Tags](https://docs-old.aisync.link/manage/tags/powerlist-tags.md)
- [Pipeline](https://docs-old.aisync.link/pipeline/pipeline.md)
- [Calendar](https://docs-old.aisync.link/calendar/calendar.md): Manage appointments and scheduling
- [Google Calendar](https://docs-old.aisync.link/calendar/google-calendar.md): Connect your Ai sync workspace with Google Calendar to effortlessly organize meetings, appointments, and schedules.
- [Meta Ads](https://docs-old.aisync.link/marketing/meta-ads.md): Connect Facebook, manage ads, view analytics, and send Lead Forms into PowerLists.
- [Google Ads](https://docs-old.aisync.link/marketing/google-ads.md): Connect Google Ads, manage campaigns and ads, view analytics, and send Lead Forms into PowerLists.
- [Webhooks](https://docs-old.aisync.link/setup/webhooks.md)
- [Trigger Hooks](https://docs-old.aisync.link/setup/trigger-hooks.md): Advanced automation system for triggering custom actions based on AI Sync events and conditions
- [ Profile ](https://docs-old.aisync.link/setup/10dlc/profile.md): Complete guide to creating and managing 10DLC profiles for compliant A2P messaging with dual provider support
- [Brand ](https://docs-old.aisync.link/setup/10dlc/brand.md): Complete guide to establishing your business identity for compliant A2P messaging with comprehensive brand registration, verification, and management
- [ Campaign](https://docs-old.aisync.link/setup/10dlc/campaign.md): Step-by-step guide to understanding, creating, and configuring compliant Application-to-Person campaigns
- [Twilio Brand Registration](https://docs-old.aisync.link/setup/10dlc/twilio-brand-registration.md): Complete guide to registering brands directly in Twilio console and retrieving Brand Registration SID and Trust Hub A2P Bundle SID
- [Call Reports](https://docs-old.aisync.link/reports/calls.md): User guide for Reports → Call: filters, call table columns, search, and export.
- [SMS Report](https://docs-old.aisync.link/reports/sms.md): User guide for Reports → SMS: filters, message table, search, and CSV export.
- [Manage Subscription](https://docs-old.aisync.link/billing/manage-subscription.md): Complete guide to managing your AI Sync subscription, billing, and payment methods
- [Transaction History](https://docs-old.aisync.link/billing/transaction-history.md): Complete guide to managing and tracking your transaction history with detailed workflows and field explanations
- [Usage History](https://docs-old.aisync.link/billing/usage-history.md): Complete guide to tracking and managing your usage history, charges, and consumption analytics
- [Workflows](https://docs-old.aisync.link/workflow/all-workflows.md)
- [Execution Logs](https://docs-old.aisync.link/workflow/execution-logs.md): User guide for workflow run history: filters, table columns, status labels, and step-by-step details.
- [Courses ](https://docs-old.aisync.link/knowledge-hub/courses.md): Complete guide to creating, managing, and organizing courses in the Knowledge Hub with comprehensive course builder, analytics, and content management features
- [Available Courses](https://docs-old.aisync.link/knowledge-hub/available-courses.md): Discover and enroll in comprehensive learning courses designed to help you master the platform and enhance your professional skills with interactive content and progress tracking
- [DND Numbers](https://docs-old.aisync.link/DND-number/dnd-numbers.md): User guide for adding, editing, filtering, and managing Do Not Disturb entries.
- [Activity Log](https://docs-old.aisync.link/activity-logs/activity-logs.md): User guide for filtering, reviewing, and inspecting activity history in your workspace.
- [Personal Settings](https://docs-old.aisync.link/profile-settings/personal-settings.md): Manage your personal profile information and account preferences
- [Password Settings](https://docs-old.aisync.link/profile-settings/password-settings.md): Change your account password
- [Browser Sessions](https://docs-old.aisync.link/profile-settings/browser-sessions.md): View and manage all active browser sessions across devices to maintain account security.
- [Integrations](https://docs-old.aisync.link/settings/social-sign-in-integration.md)
- [Business Detail](https://docs-old.aisync.link/settings/business-detail.md): Configure your business profile information for regulatory compliance and company identification.
- [Whitelabel Settings](https://docs-old.aisync.link/settings/whitelabel-settings.md): Configure custom domain, branding, and white-label interface settings
- [Twilio Credentials](https://docs-old.aisync.link/settings/twilio-credentials.md): Configure Twilio API credentials and communication settings
- [Send From Your Own Domain](https://docs-old.aisync.link/settings/email-domain.md): Emails to leads go out as your rep, from your business address, and replies go straight to them. About ten minutes, once.
- [S3 Storage](https://docs-old.aisync.link/settings/s3-storage.md)
- [AI Settings](https://docs-old.aisync.link/settings/ai-settings.md): The AI Settings page allows you to configure various artificial intelligence features and manage AI agent behavior limits to optimize performance and control costs.
- [API OAuth Setting](https://docs-old.aisync.link/settings/api-oath-setting.md): Configure and manage OAuth clients and personal access tokens for API authentication
- [Configuring Daily Working Hours](https://docs-old.aisync.link/settings/working-hours.md): Configure business hours, availability schedules, and time zone settings
- [Introduction](https://docs-old.aisync.link/api-reference/introduction.md)
- [Authorize](https://docs-old.aisync.link/api-reference/authorize/authorize.md): Start the OAuth authorization flow by redirecting users to the authorization endpoint. Users will grant permission to your application and be redirected back with an authorization code.
- [Generate Token](https://docs-old.aisync.link/api-reference/authorize/generate-token.md): Exchange authorization code for access token and refresh token. This endpoint is used after receiving the authorization code from the authorize endpoint.
- [Refresh Token](https://docs-old.aisync.link/api-reference/authorize/refresh-token.md): Obtain a new access token using your refresh token. Use this endpoint when your access token expires to continue making API calls without requiring user re-authorization.
- [Access Validation](https://docs-old.aisync.link/api-reference/authorize/access-validation.md): Validate that your access token is still valid and active. Use this endpoint to check token status before making API calls.
- [List Agents](https://docs-old.aisync.link/api-reference/ai-agent/list-agents.md): Retrieve a paginated list of all AI agents associated with your account. Use this endpoint to get an overview of all your agents and their details.
- [Create Agent](https://docs-old.aisync.link/api-reference/ai-agent/create-agent.md): Create a new AI agent with custom configuration. Define the agent's name, general prompt, and optional webhook settings for call completion callbacks.
- [AI Call Endpoint](https://docs-old.aisync.link/api-reference/ai-agent/call-endpoint.md): Retrieve the call endpoint URL for a specific AI agent. This endpoint provides the unique URL that can be used to initiate calls with the specified agent.
- [List Numbers](https://docs-old.aisync.link/api-reference/ai-number/list-numbers.md): Retrieve a paginated list of all AI phone numbers associated with your account. Use this endpoint to get an overview of all your AI numbers and their details.
- [Assign 10DLC Number to Campaigns in Aisync](https://docs-old.aisync.link/video-tutorials/video.md): Watch a step-by-step tutorial on how to assign 10DLC numbers to campaigns using the Aisync platform. This process helps you ensure your business messaging complies with A2P 10DLC regulations.

## OpenAPI Specs

- [openapi](/api-reference/openapi.json)

## Optional

- [Community](https://www.skool.com/evolving-ai-hub/about?ref=e1c2ca4f514546b38823baafdd6e6566)


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